CDJapan Online Survey Results


Results shown on this page are based on feedbacks provided after October 15, 2009 from customers who actually shopped at CDJapan.

5:Very Satisfied
4:Satisfied
3:Average or Don't Know
2:Disappointed
1:Very Disappointed

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Rating : 5.0
Date : 2017/5/1

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2017/5/1

: Male
Quality of information 3 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
CDJapan is w/o a doubt head and shoulders above anyone else in the music/entertainment retail business. Inventory and their shipping departments are fantastic. I've never gotten an order that was damaged in any way. If I'm paying $30-$70 for a cd, I expect to receive it in absolute mint condition. CDJ delivers. Their attention to service starts at their building and goes to my front door. Too many retailers stop caring after you put your order in. Shipping prices might be a little high, but you get what you pay for. Let's be honest, when you're paying the above stated amounts for your product, it's a little silly to not spend a couple more dollars on shipping and packaging.

Rating : 4.0
Date : 2017/5/1

: Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 4.2
Date : 2017/5/1

: Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 4 Delivery of your order 4
Good morning and hi~If have reward points want to give me...i hope can give me before or when KinKi Kids have any new release,so that i can use reward points when purchase their CD or DVD etc,thanks a lot

Rating : 5.0
Date : 2017/5/1

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2017/5/1

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2017/5/1

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2017/5/1

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2017/5/1

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2017/5/1

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2017/5/1

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Everything is first class. The order process, information and the shipping is second to none. Everyone should pack as good as you do!

Rating : 5.0
Date : 2017/5/1

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.3
Date : 2017/5/1

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 3.5
Date : 2017/5/1

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 3
CDJapan Customer Support 3 Packaging of order 3 Delivery of your order 3
Additional Comments

Rating : 4.7
Date : 2017/5/1

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 3
Have not received this one yet!

Rating : 5.0
Date : 2017/5/1

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.5
Date : 2017/5/1

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 3
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.8
Date : 2017/5/1

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2017/5/1

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Excellent service as always!

Rating : 4.2
Date : 2017/5/1

: Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 3 Delivery of your order 4
I hope the packaging is sturdier so it won't get bended easily. Mine arriving slightly bend but thankfully the product inside is still in perfect condition.

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Notes about the Survey:
To take the survey, please sign into Newsmail and click on the "Subscribe/Unsubscribe" button and choose to take the survey after each purchase. After each of your order is sent, an email including the link to the survey will be sent to you (10days after the order is sent by EMS, and 14 days after the order is sent by Air Mail or SAL).