CDJapan Online Survey Results


Results shown on this page are based on feedbacks provided after October 15, 2009 from customers who actually shopped at CDJapan.

5:Very Satisfied
4:Satisfied
3:Average or Don't Know
2:Disappointed
1:Very Disappointed

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455081- 455100 / 456155
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Rating : 5.0
Date : 2009/10/27

ITALY : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2009/10/27

THAILAND : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.0
Date : 2009/10/27

UNITED STATES : Female
Quality of information 3 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 4 Delivery of your order 4
Shipping costs are still very expensive even after reductions. Also, items are listed as "out of print" when they aren't actually out of print and can be found on other websites or in stores.

Rating : 5.0
Date : 2009/10/27

NETHERLANDS : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
I order frequently from your website, and I get the notifications for pre-orders of my merchandise nicely on time! Keep up the good work!!!

Rating : 5.0
Date : 2009/10/27

DENMARK : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2009/10/27

FRANCE : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2009/10/27

BRAZIL : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2009/10/27

SPAIN : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
I would like a second hand CD and DVD section for the out of print releases.

Rating : 4.3
Date : 2009/10/27

RUSSIA : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
exciting site! thank you for your work!

Rating : 4.8
Date : 2009/10/27

SWEDEN : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.8
Date : 2009/10/27

POLAND : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.5
Date : 2009/10/27

SPAIN : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.3
Date : 2009/10/27

AUSTRALIA : Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 4 Delivery of your order 4
Sometimes orders seem to get sent even before the release date in Japan, so I cannot add to an order that has already entered the shipping process.

Rating : 4.5
Date : 2009/10/27

SPAIN : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
I think that search engine and asrtists list don't work well at all so some products are difficult to find. For example, Genosense and Reimei are not listed in Lolita23q's profile, and, with more unknown bands, it's a little trouble when you don't find all their products in the same list. I also would buy more if shipping prices weren't so high. But a part from that, the shop is really great. The packaging and customer support are excelent, and it has a valuable sense of profesionality.

Rating : 4.3
Date : 2009/10/27

FRANCE : Female
Quality of information 4 Ease of purchase and availability of payment methods 3 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
The problem which I meet is with the payment which is sometimes a bit long, I prefer payed at the moment when the order is sending, not later.

Rating : 4.2
Date : 2009/10/27

SINGAPORE : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 5.0
Date : 2009/10/27

AUSTRALIA : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
this is my favorite site ever! for purchasing! customer service and communication is wonderful! i love everything i have purchased from here, everything great!! =]

Rating : 4.7
Date : 2009/10/27

INDONESIA : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 3 Delivery of your order 5
since i can only make cash payment through registered mail. i'm very satisfied with that payment method.. keep up the good work XP

Rating : 4.8
Date : 2009/10/27

UNITED KINGDOM : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2009/10/27

GERMANY : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

455081- 455100 / 456155
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Notes about the Survey:
To take the survey, please sign into Newsmail and click on the "Subscribe/Unsubscribe" button and choose to take the survey after each purchase. After each of your order is sent, an email including the link to the survey will be sent to you (10days after the order is sent by EMS, and 14 days after the order is sent by Air Mail or SAL).