CDJapan Online Survey Results


Results shown on this page are based on feedbacks provided after October 15, 2009 from customers who actually shopped at CDJapan.

5:Very Satisfied
4:Satisfied
3:Average or Don't Know
2:Disappointed
1:Very Disappointed

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Rating : 4.7
Date : 2009/10/19

HONG KONG : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
quick delivery before the release date.

Rating : 4.3
Date : 2009/10/19

SINGAPORE : Female
Quality of information 3 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
Would be more useful if the information portion of the pages of the products contain more information - I often have to refer to the Japanese website to find out more about the product.

Rating : 3.3
Date : 2009/10/19

VIETNAM : Female
Quality of information 4 Ease of purchase and availability of payment methods 3 Freshness of information that CDJapan offers 3
CDJapan Customer Support 3 Packaging of order 4 Delivery of your order 3
Need some award for regular customers for example discount for each order, reserve good in given time for Limited reelase Need add more items as magazines Shipping fee somehow consider to reduce for regular customer.

Rating : 4.7
Date : 2009/10/19

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
You have been doing a great job for my overseas shipments (to the US). Thanks!

Rating : 5.0
Date : 2009/10/19

AUSTRALIA : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.8
Date : 2009/10/19

UNITED STATES : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Everytime that I have placed an order with CDJapan I have had an excellent response from the staff. The employees are great.

Rating : 4.8
Date : 2009/10/19

UNITED STATES : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 4 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2009/10/19

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2009/10/19

UNITED STATES : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2009/10/19

CHILE : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.3
Date : 2009/10/19

UNITED STATES : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 4 Delivery of your order 5
I am very satisfied with the quick delivery of my product but I seem to be experiencing trouble with my purchase.

Rating : 4.3
Date : 2009/10/19

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
CDJapan is my favorite store to buy Japanese CDs from. Thanks for stocking all those clothes too!

Rating : 5.0
Date : 2009/10/19

BRAZIL : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.0
Date : 2009/10/19

THAILAND : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 3
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 4.2
Date : 2009/10/19

THAILAND : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 3
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
If CDJapan can provide concert ticket booking service for any concert in Japan, that'll be much appreciated.

Rating : 4.8
Date : 2009/10/19

UNITED STATES : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
CdJapan has always been very helpful and polite. I will happily shop here anytime, even if I can get the items other places. I have shopped here for years and have had no problems!

Rating : 4.5
Date : 2009/10/19

NEW ZEALAND : Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 3.5
Date : 2009/10/19

CANADA : Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 3
CDJapan Customer Support 3 Packaging of order 4 Delivery of your order 3
Additional Comments

Rating : 4.2
Date : 2009/10/19

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.3
Date : 2009/10/19

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 4 Delivery of your order 5
Additional Comments

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Notes about the Survey:
To take the survey, please sign into Newsmail and click on the "Subscribe/Unsubscribe" button and choose to take the survey after each purchase. After each of your order is sent, an email including the link to the survey will be sent to you (10days after the order is sent by EMS, and 14 days after the order is sent by Air Mail or SAL).