CDJapan Online Survey Results


Results shown on this page are based on feedbacks provided after October 15, 2009 from customers who actually shopped at CDJapan.

5:Very Satisfied
4:Satisfied
3:Average or Don't Know
2:Disappointed
1:Very Disappointed

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Rating : 4.3
Date : 2009/10/19

BRAZIL : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 4.2
Date : 2009/10/19

HONG KONG : Female
Quality of information 5 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.5
Date : 2009/10/19

PORTUGAL : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2009/10/19

GERMANY : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.5
Date : 2009/10/19

MALAYSIA : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 3
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.2
Date : 2009/10/19

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.5
Date : 2009/10/19

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
Your customer service is excellent. I emailed you regarding the misspelling of the name of a band and it was fixed the very next day! Thanks!

Rating : 4.3
Date : 2009/10/19

BRAZIL : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 4 Delivery of your order 3
Additional Comments

Rating : 4.7
Date : 2009/10/19

INDONESIA : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
I really hope that you could include the poster with the cd...I don't mind even I've to pay more for the shipping cost...thanks ^^

Rating : 5.0
Date : 2009/10/19

UNITED STATES : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.8
Date : 2009/10/19

INDONESIA : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
I really hope that you could include the poster with the cd...I don't mind even I've to pay more for the shipping cost...thanks ^^

Rating : 4.8
Date : 2009/10/19

INDONESIA : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
I really hope that you could include the poster with the cd...I don't mind even I've to pay more for the shipping cost...thanks ^^

Rating : 4.5
Date : 2009/10/19

GREECE : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 3.7
Date : 2009/10/19

ITALY : Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 2
Additional Comments

Rating : 5.0
Date : 2009/10/19

SPAIN : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 3.7
Date : 2009/10/19

ITALY : Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 2
Additional Comments

Rating : 4.0
Date : 2009/10/19

SINGAPORE : Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 4
It would be great if CD Japan can stock a much larger variety of exclusive goods (e.g., the KONAMI STYLE exclusive beatmania IIDX Celica Mizushiro Punk Cat PVC figure, KONAMI exclusive Okamikakushi doll, Animate exclusive goods, etc.) ^_^

Rating : 4.7
Date : 2009/10/19

FINLAND : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.3
Date : 2009/10/19

SINGAPORE : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
It would be better if i could receive an early email in advance regarding my shipping order. The last time i received my package two days before i receive the email to confirm my shipping order. thanks for your attention.

Rating : 4.8
Date : 2009/10/19

RUSSIA : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
I don't even have a problems with this site. Only one notice - not enough information about first press.

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Notes about the Survey:
To take the survey, please sign into Newsmail and click on the "Subscribe/Unsubscribe" button and choose to take the survey after each purchase. After each of your order is sent, an email including the link to the survey will be sent to you (10days after the order is sent by EMS, and 14 days after the order is sent by Air Mail or SAL).