CDJapan Online Survey Results


Results shown on this page are based on feedbacks provided after October 15, 2009 from customers who actually shopped at CDJapan.

5:Very Satisfied
4:Satisfied
3:Average or Don't Know
2:Disappointed
1:Very Disappointed

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Rating : 5.0
Date : 2025/7/12

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
It would be ideal to consider separating the "proxy fees" from the actual purchase, allowing them to be paid separately. Many customers try to keep their purchases under the VAT threshold, but the addition of "proxy fees" often pushes the total over the limit. Allowing these fees to be paid separately would ease this concern for many customers and could increase the likelihood of purchases. As an avid customer of CDjapan, I would deeply appreciate if there is anything that can be changed about this. Thank you very much for your time!

Rating : 4.2
Date : 2025/7/12

: Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 4.5
Date : 2025/7/12

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2025/7/12

: Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.0
Date : 2025/7/12

: Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 5.0
Date : 2025/7/12

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
You all are the BEST. Thank you again!

Rating : 5.0
Date : 2025/7/12

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2025/7/12

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2025/7/12

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Package was delivered this morning, I wasn't home, so I have to go to my post office to get it on Monday

Rating : 5.0
Date : 2025/7/12

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2025/7/12

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
It would be ideal to consider separating the "proxy fees" from the actual purchase, allowing them to be paid separately. Many customers try to keep their purchases under the VAT threshold, but the addition of "proxy fees" often pushes the total over the limit. Allowing these fees to be paid separately would ease this concern for many customers and could increase the likelihood of purchases. As an avid customer of CDjapan, I would deeply appreciate if there is anything that can be changed about this. Thank you very much for your time!

Rating : 5.0
Date : 2025/7/12

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2025/7/12

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
It would be ideal to consider separating the "proxy fees" from the actual purchase, allowing them to be paid separately. Many customers try to keep their purchases under the VAT threshold, but the addition of "proxy fees" often pushes the total over the limit. Allowing these fees to be paid separately would ease this concern for many customers and could increase the likelihood of purchases. As an avid customer of CDjapan, I would deeply appreciate if there is anything that can be changed about this. Thank you very much for your time!

Rating : 4.3
Date : 2025/7/9

: Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2025/7/9

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Everything arrived in excellent condition. They included a pre-order card. I am very pleased with this. This is a great store.

Rating : 4.0
Date : 2025/7/9

: Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 5.0
Date : 2025/7/9

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.5
Date : 2025/7/9

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2025/7/8

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2025/7/8

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

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Notes about the Survey:
To take the survey, please sign into Newsmail and click on the "Subscribe/Unsubscribe" button and choose to take the survey after each purchase. After each of your order is sent, an email including the link to the survey will be sent to you (10days after the order is sent by EMS, and 14 days after the order is sent by Air Mail or SAL).