CDJapan Online Survey Results


Results shown on this page are based on feedbacks provided after October 15, 2009 from customers who actually shopped at CDJapan.

5:Very Satisfied
4:Satisfied
3:Average or Don't Know
2:Disappointed
1:Very Disappointed

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Rating : 4.0
Date : 2009/10/26

UNITED STATES : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 4 Delivery of your order 4
I was told my credit card was declined, and after confirming with the credit card company, I replied to the cdjapan email like I was supposed to. However, the order was still not processed.

Rating : 4.3
Date : 2009/10/26

SINGAPORE : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 4
overall it's very pleasant shopping with CDjapn.. keep up the good job..

Rating : 4.8
Date : 2009/10/26

PORTUGAL : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.2
Date : 2009/10/26

UNITED STATES : Male
Quality of information 3 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 3
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 3.8
Date : 2009/10/26

SINGAPORE : Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 3
Additional Comments

Rating : 5.0
Date : 2009/10/26

CANADA : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 3.8
Date : 2009/10/26

AUSTRALIA : Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 4.8
Date : 2009/10/26

UNITED STATES : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2009/10/26

UNITED STATES : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 5
I like the shopping points system.

Rating : 5.0
Date : 2009/10/26

SINGAPORE : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
The orders were delivered very promptly and were received in a mint condition.

Rating : 4.5
Date : 2009/10/26

UNITED STATES : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.5
Date : 2009/10/26

MALAYSIA : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.5
Date : 2009/10/26

MALAYSIA : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
The update of the album cover is kinda slow than other website oh!

Rating : 3.8
Date : 2009/10/26

NEW ZEALAND : Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 4 Delivery of your order 4
you should also have concert goods available on your site, qould bring in more revenues

Rating : 4.5
Date : 2009/10/26

RUSSIA : Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.3
Date : 2009/10/26

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 5.0
Date : 2009/10/26

UNITED STATES : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.3
Date : 2009/10/26

FRANCE : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 4.8
Date : 2009/10/26

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Always love you guys. Thanks!

Rating : 5.0
Date : 2009/10/26

BRAZIL : Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

455201- 455220 / 456088
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Notes about the Survey:
To take the survey, please sign into Newsmail and click on the "Subscribe/Unsubscribe" button and choose to take the survey after each purchase. After each of your order is sent, an email including the link to the survey will be sent to you (10days after the order is sent by EMS, and 14 days after the order is sent by Air Mail or SAL).