CDJapan Online Survey Results


Results shown on this page are based on feedbacks provided after October 15, 2009 from customers who actually shopped at CDJapan.

5:Very Satisfied
4:Satisfied
3:Average or Don't Know
2:Disappointed
1:Very Disappointed

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Rating : 5.0
Date : 2025/8/7

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
I like buying your cds. There should be more sacd records. Their quality of sound is really fantastic.

Rating : 5.0
Date : 2025/8/6

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Some CDs are sold out.

Rating : 5.0
Date : 2025/8/6

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2025/8/6

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
N/A

Rating : 5.0
Date : 2025/8/6

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
It's nice to see larger, more hi-res product photos appearing. Thanks.

Rating : 5.0
Date : 2025/8/6

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
The service from cdjapan is fantastic. No complaints at all.

Rating : 4.3
Date : 2025/8/6

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2025/8/6

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.0
Date : 2025/8/6

: Male
Quality of information 3 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 4 Delivery of your order 2
While I am satisfied with how CDJapan packaged and shipped my order, I am disappointed with how FedEx delivered it. FedEx left my order downstairs in my building's mailroom rather than delivering my package to my apartment door. This is not a secure place to leave packages, since some have been stolen from there previously. This is not CDJapan's fault, but I have given FedEx instructions to deliver packages to my apartment door; so it is disappointing when the delivery person does not follow my instructions.

Rating : 4.0
Date : 2025/8/6

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 4.7
Date : 2025/8/6

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
N/A

Rating : 5.0
Date : 2025/8/6

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
It would be great if it was possible to find more old and out of print CDs,less expensive shippings would be something appreciated, sometimes DHL doesn't handle the packages very carefully, but thanks to your packaging I have received every time all the items in perfect condition, for my experience you are the best and my favourite shop to buy CDs from.

Rating : 3.8
Date : 2025/8/6

: Male
Quality of information 4 Ease of purchase and availability of payment methods 3 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 2 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2025/8/6

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
I am always delighted when I order from CD JAPAN as well as when I receive my items.

Rating : 4.5
Date : 2025/8/6

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2025/8/6

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2025/8/6

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
I can only highly recommend your e-shop. I have also recommended it to several friends who are just as satisfied as I am. Thanks a lot!

Rating : 5.0
Date : 2025/8/6

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2025/8/6

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
All perfect - thank you very much

Rating : 4.3
Date : 2025/8/6

: Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 5
Additional Comments

1181- 1200 / 456155
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Notes about the Survey:
To take the survey, please sign into Newsmail and click on the "Subscribe/Unsubscribe" button and choose to take the survey after each purchase. After each of your order is sent, an email including the link to the survey will be sent to you (10days after the order is sent by EMS, and 14 days after the order is sent by Air Mail or SAL).