CDJapan Online Survey Results


Results shown on this page are based on feedbacks provided after October 15, 2009 from customers who actually shopped at CDJapan.

5:Very Satisfied
4:Satisfied
3:Average or Don't Know
2:Disappointed
1:Very Disappointed

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297141- 297160 / 456155
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Rating : 5.0
Date : 2014/1/27

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Delivery got delayed by over a month compared to first scheduled release date, but that was at a time the artist did not officially announce the new album yet. Delivery was reasonable, though there were a bit of problems beyond CDJapan's control (I was unable to pick up at home, and long lines at the post office), but delivery was nevertheless smooth.

Rating : 4.0
Date : 2014/1/27

: Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 5.0
Date : 2014/1/27

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2014/1/27

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 3.3
Date : 2014/1/27

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 3
CDJapan Customer Support 4 Packaging of order 2 Delivery of your order 2
When items are cancelled from an order due to their being unavailable, I feel that the option of adding extra items to the order should be given (e.g. hold the order for 24 hours or until the customer has notified CD Japan of any extra items for the order or to send the order as it is).

Rating : 3.7
Date : 2014/1/27

: Male
Quality of information 4 Ease of purchase and availability of payment methods 3 Freshness of information that CDJapan offers 3
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 4
i hope Cdjapan can open order for more japan goods as well not just album. Like 2pm concert merchandise, bigbang dome concert merchandise.. etc.. thank you

Rating : 5.0
Date : 2014/1/27

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2014/1/27

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 4.7
Date : 2014/1/27

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.3
Date : 2014/1/27

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.8
Date : 2014/1/27

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.2
Date : 2014/1/27

: Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.3
Date : 2014/1/27

: Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 5
Additional Comments

Rating : 4.3
Date : 2014/1/27

: Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2014/1/27

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.2
Date : 2014/1/27

: Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 3
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 5.0
Date : 2014/1/27

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2014/1/27

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2014/1/27

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2014/1/27

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

297141- 297160 / 456155
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Notes about the Survey:
To take the survey, please sign into Newsmail and click on the "Subscribe/Unsubscribe" button and choose to take the survey after each purchase. After each of your order is sent, an email including the link to the survey will be sent to you (10days after the order is sent by EMS, and 14 days after the order is sent by Air Mail or SAL).