CDJapan Online Survey Results


Results shown on this page are based on feedbacks provided after October 15, 2009 from customers who actually shopped at CDJapan.

5:Very Satisfied
4:Satisfied
3:Average or Don't Know
2:Disappointed
1:Very Disappointed

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455781- 455800 / 456088
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Rating : 4.3
Date : 2009/10/19

UNITED STATES : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 4 Delivery of your order 5
I am very satisfied with the quick delivery of my product but I seem to be experiencing trouble with my purchase.

Rating : 4.3
Date : 2009/10/19

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
CDJapan is my favorite store to buy Japanese CDs from. Thanks for stocking all those clothes too!

Rating : 5.0
Date : 2009/10/19

BRAZIL : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.0
Date : 2009/10/19

THAILAND : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 3
CDJapan Customer Support 4 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 4.2
Date : 2009/10/19

THAILAND : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 3
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
If CDJapan can provide concert ticket booking service for any concert in Japan, that'll be much appreciated.

Rating : 4.8
Date : 2009/10/19

UNITED STATES : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
CdJapan has always been very helpful and polite. I will happily shop here anytime, even if I can get the items other places. I have shopped here for years and have had no problems!

Rating : 4.5
Date : 2009/10/19

NEW ZEALAND : Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 3.5
Date : 2009/10/19

CANADA : Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 3
CDJapan Customer Support 3 Packaging of order 4 Delivery of your order 3
Additional Comments

Rating : 4.2
Date : 2009/10/19

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
Additional Comments

Rating : 4.3
Date : 2009/10/19

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 4 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2009/10/19

UNITED STATES : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
N/A

Rating : 4.8
Date : 2009/10/19

UNITED STATES : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
My number 1 website!!

Rating : 4.5
Date : 2009/10/19

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.3
Date : 2009/10/19

UNITED STATES : Female
Quality of information 5 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 3
It is uncomfortable that sometimes the payment via credit card takes a lot of time to actually happen. It sometimes takes weeks before the payment is deducted from the credit card, and sometimes it takes only a few days. Very confusing.

Rating : 4.3
Date : 2009/10/19

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.0
Date : 2009/10/19

SINGAPORE : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 3 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 4.2
Date : 2009/10/19

CANADA : Female
Quality of information 3 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 4
Your service and promotions are very good.Wish you had more pictures of the products and more information as well.

Rating : 5.0
Date : 2009/10/19

UNITED STATES : Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.8
Date : 2009/10/19

UNITED STATES : Female
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2009/10/19

CHINA : Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

455781- 455800 / 456088
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Notes about the Survey:
To take the survey, please sign into Newsmail and click on the "Subscribe/Unsubscribe" button and choose to take the survey after each purchase. After each of your order is sent, an email including the link to the survey will be sent to you (10days after the order is sent by EMS, and 14 days after the order is sent by Air Mail or SAL).