CDJapan Online Survey Results


Results shown on this page are based on feedbacks provided after October 15, 2009 from customers who actually shopped at CDJapan.

5:Very Satisfied
4:Satisfied
3:Average or Don't Know
2:Disappointed
1:Very Disappointed

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Rating : 4.5
Date : 2014/1/30

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 4
Great products and reasonable charges compared to other sites. Only concern is shipping which can get expensive since I live in the U.S. Maybe there can be reduced shipping charges for frequent customer?

Rating : 3.8
Date : 2014/1/30

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 3
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 2
I marked my order with the shipping options 'Envelope' and 'Gift'. Although you confirmed these options, you did not follow then when you shipped my order.

Rating : 5.0
Date : 2014/1/30

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
no

Rating : 5.0
Date : 2014/1/30

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.5
Date : 2014/1/30

: Female
Quality of information 5 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.8
Date : 2014/1/30

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 4 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2014/1/30

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Cd Japan is the best online service and I gave two thumbs up for CdJapan. For the future, we hope CdJapan always succees.

Rating : 4.7
Date : 2014/1/30

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 3 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2014/1/30

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2014/1/30

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2014/1/30

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2014/1/30

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
All in all very easy to buy from cd japan with a quick delivery!

Rating : 4.3
Date : 2014/1/30

: Male
Quality of information 5 Ease of purchase and availability of payment methods 1 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
My points should be included into the total cost on the parcel. If i buy a caldboard sleeve CD for 4000yen and have 1500 points. The total price who should be written on the parcel should be: 2500yen for the album + shipping 500yen: total 3000yen should be written on the parcel, just for the tax. It is therefore i use my points with a little more expensive album. In sweden is parcels under 3000yen tax free.

Rating : 5.0
Date : 2014/1/30

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.7
Date : 2014/1/30

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 4
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Thank you very much! Domo Arigato!

Rating : 5.0
Date : 2014/1/30

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 4.5
Date : 2014/1/30

: Male
Quality of information 4 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 4 Delivery of your order 4
Additional Comments

Rating : 3.5
Date : 2014/1/30

: Male
Quality of information 4 Ease of purchase and availability of payment methods 4 Freshness of information that CDJapan offers 3
CDJapan Customer Support 4 Packaging of order 2 Delivery of your order 4
sadly for the first time ever, the box set by the velvet underground that was included in my order get dented in shipping becouse of light packaging, it is not the biggest deal but i wish it where in new condition as a bought and payed that price, best regards ed

Rating : 5.0
Date : 2014/1/30

: Male
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

Rating : 5.0
Date : 2014/1/30

: Female
Quality of information 5 Ease of purchase and availability of payment methods 5 Freshness of information that CDJapan offers 5
CDJapan Customer Support 5 Packaging of order 5 Delivery of your order 5
Additional Comments

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Notes about the Survey:
To take the survey, please sign into Newsmail and click on the "Subscribe/Unsubscribe" button and choose to take the survey after each purchase. After each of your order is sent, an email including the link to the survey will be sent to you (10days after the order is sent by EMS, and 14 days after the order is sent by Air Mail or SAL).